Volunteer Info

Thank you for helping make Clothing Swap 2026 a welcoming, organised, and fun experience for everyone attending. Your role is to help the event run smoothly, keep the space organised, and create a positive atmosphere for guests.

Event Goal

This is a curated clothing swap focused on sustainability, community, and style. Guests bring quality pre-loved clothing and exchange items using a token system.

Our goal is to make the experience feel:

• Organized

• Fair

• Friendly

• Boutique-inspired

• Low stress and enjoyable

Volunteer Roles

Check-In Team

Responsibilities:

• Welcome guests

• Review items for quality

• Count approved items

• Hand out swap tokens

• Answer basic questions

• Send folks who haven't paid the entry fee to the check out desk ($10 + tax)
  

Please ensure items are:

✔ Clean

✔ In good wearable condition

✔ Free from stains, damage, or strong odours

Check-out Team

Responsibilities:

• Thank guests

• Count items

• Accept tokens

• Charge customers $5 per additional item.
  ALL proceeds go to Hope Cornerstone Housing for Women

Floor Team + Runners/Category Helpers

Responsibilities:

• Keep racks organized

• Return misplaced items to the correct sections

• Help guests navigate the space

• Prevent crowding or item hoarding

• Maintain a calm and positive atmosphere

• Encourage guests to be respectful and mindful while shopping.

Fitting Area Responsibilities:

• Keep fitting areas tidy

• Return unwanted items to racks

• Monitor line flow if needed

• Help maintain privacy and comfort

Closing & Donation Team

Responsibilities:

• Sort leftover items

• Bag donations

• Help with clean-up

• Reset the space

Any remaining clothing at the end of the event will be donated.

Important Event Guidelines

• One approved item = One token

• Guests may bring a maximum of 10 items

• Volunteers should remain neutral and fair during item approval

• Be kind, calm, and solution-focused if issues arise

• If a situation feels uncomfortable or escalates, notify the event organisers, Aida or Elena 
  

Volunteer Tips

• Keep energy welcoming and upbeat

• Guests may feel nervous — friendliness matters

• Organisation throughout the event makes a huge difference

• A tidy rack encourages more swapping

• Have fun with it!

Thank you again for being part of the event and helping create a community-centred experience.